Canadian tourist sued travel agency Sunwing Vacations, For selling him a travel package to Cuba, he will face a court in his country soon, picked up Diary of Cuba.
According to Deanna Lang, who traveled to Varadero in April of this year with her mother and five children, the dream vacation was a disaster.
At the resort that Sunwing Vacations He sold it to her, at the Cuban resort, in the room where the family stayed there were cockroaches, the children's belongings were stolen, and the areas for tourists were dirty.
The woman claims that when she entered the hotel she was horrified, the facility was visibly deteriorated, and cockroaches were the order of the day.
According to local media The FreePress"The cockroaches were in the corners, under the bed, and the Canadian woman feels like she was literally robbed from her pockets."
Lang will face Manitoba's small claims court in an attempt to recover the $8.000 he was charged for his trip to the communist island.
The complex where the foreigner stayed with her mother and children was the Memories Resorts and Spa, a Sunwing subsidiary, Lang himself explained, there was not even toilet paper and no cutlery for the guests.
In addition, there was a shortage of food and even water for customers.
The court hearing is scheduled for January 29. The company, which was notified on October 27, has not yet submitted any documents in its defense.
Meanwhile, a spokesperson for The FreePress, he assured via email, that sunwing has received the small claims case, and that it will be reviewed and the court will have a response from the company within the set time frame.
